Case StudyHVAC Install & ServiceMinneapolis, MN

3.4x estimate volume without spending a dollar on ads.

Northstar moved off ad spend entirely and grew from 8 to 27 booked installs per month on RKJ's pay-per-qualified model.

Company
Northstar HVAC
Operator
Travis Lin · Founder
Headline Result
3.4x estimate volume
Northstar HVAC completed project
By the Numbers

Before / After

Booked Installs / Month
Before
8
After
27
Monthly Ad Spend
Before
$7.2K
After
$0
Avg. Ticket Size
Before
$8.4K
After
$11.9K
ROI on RKJ Spend
Before
After
6.8x
Project Photos

The Build

Northstar HVAC Before
Before
Northstar HVAC After
After
01 / Challenge

Where they started

Travis had been running Google and Meta campaigns for two years with shrinking margins. CPMs kept climbing, lead quality kept dropping, and his team was quoting more tire-kickers than homeowners.

02 / Approach

What we built

  • Switched Northstar to a fully pay-per-qualified model — zero ad spend risk.
  • Filtered for homeowners with failing systems and a sub-30-day decision window.
  • Layered intent verification calls before any visit was booked.
03 / Outcome

Where they are now

Northstar grew booked installs 3.4x and ticket size 42%, while killing all ad spend. Travis brought on two install crews and opened a second service area.

On Camera

In their words

"Pay-per-qualified flipped the risk. We scaled from 8 to 27 booked estimates a month without touching ad spend."

Travis Lin
Founder · Northstar HVAC

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